As a former salesperson that now focuses on business intelligence (BI), I know how important it is for a business to have access to the right tools and the most useful data. It wasn’t that long ago that as a salesperson I had only a basic phone and a notebook with prospects’ and customers’ names […]
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Overview on how I handled integration issues and unexpected behavior with Zuora and Salesforce.com, and built a commission application
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Implementing Live Agent and making it look professional
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I’ve wanted to write this blog post for over two months now, but life just keeps getting in the way. So, in an attempt to make up for lost time, I will post every day this week with a new series discussing automation, sales and marketing operations. Parts 1-3 of this blog series will discuss […]
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If you have not visited PackT Publishing‘s website for technical book, you are missing out. I now have purchased my 7th book and have recently had the opportunity to review one of their videos and now Bo Borland’s Pentaho Analytics for MongoDB book. A couple things I’ve loved about the PackT books I’ve purchased, […]
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Having been a salesperson for many years, I know that not all A (MQL’d) leads are created equally. Lead scoring is one of the best things I’ve worked on with sales and marketing to develop (and continually develop) to make the sales team more effective. I just ran across these two blogs that I though […]
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So over the past 5 years of administrating and developing in Salesforce.com, I’ve used various tools, some better than others. Here is a short list of some of my favorite tools and apps that I use on a daily basis. CRMFusion’s DemandTools There isn’t a work day (or night) that I do not open this […]
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